LiveChat logo image


Best For

Any sized business wanting to use a live chat platform on their website to connect with their customers.

Product Details

LiveChat is an application that can be integrated into a website. Users can quickly receive and respond to messages from customers or potential leads.

AI automatically segments visitors, based on the customer’s journey through a website. Chatbots can generate leads and create help tickets.

LiveChat offers integration with a variety of platforms including Facebook Messenger and MailChimp, allowing users to be contacted by customers through different channels. It also integrates with many eCommerce platforms, including BigCommerce, Shopify, WooCommerce, and Wix.

Users can track the performance of customer service staff and sales teams, using advanced reporting.

LiveChat’s features can be customized to suit users’ websites, and it can be accessed on different devices including desktop and mobile.

Pricing Overview

LiveChat has four pricing plans: Starter ($16/month/agent), Team ($33/month/agent), Business ($50/month/agent), and Enterprise (price on request). They offer a free trial.

LiveChat screenshot

Starting Price


Free Trial


Installed - Mac
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native


In Person
Live Online
Not Offered


24/7 (Live Rep)
Business Hours


Directly connects users to customers using online chat

AI can segment visitors, generate leads, and create help tickets

Integrations with Facebook Messenger, Mailchimp more

Customizable interface

Can be accessed on a variety of devices

Integration with eCommerce platforms

Advanced reporting to track team’s performance

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